ML model reaches 90% of the manual can be launched. Sometimes, developing acceptance criteria can be more complicated than you think: you executive email list may have multiple different types of users who need different acceptance criteria. Or, your use case requires that there must be no errors at all in a particular project. It should also be noted that executive email list the accuracy of the model itself is usually not the best measure, and the trade-off between Precision and Recall generally needs to be considered. This is explained in more detail in the previous article. If the user needs the
ML model to perform well from the first day, a pretrained model can be used: it is to collect data first and make sure that the model meets the acceptance criteria. However, be aware that even with pre-trained models, edge cases may still occur. You need to executive email list work with users to develop a plan to reduce risk. For example: if the model doesn't work, what's the filing? How long does it take to retrain the model if the user wants to add a new use case? How executive email list much additional data is required? Can the user set an update blackout period when updating the model is not allowed? These questions need to be answered in advance. By establishing the right expectations for users, you can not only avoid user frustration, but even surprise users.
Amazon's smart speaker with Alexa voice assistant is a good example. We have high expectations for humanoid robots: we expect them to talk and act naturally executive email list like humans. So when the intelligent robot Pepper (pictured below) couldn't have a smooth conversation with us, we got frustrated and didn't want to use it anymore. In contrast, Alexa is positioned as a smart speaker, lowering customer expectations. When we learned that it can not only pla executive email listy music, but also many other functions, it can make users feel unexpected surprises. Keeping information open and transparent (transparency) is another important part of enhancing communication and trust.